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Privacy Policy
This is the Advanced Hosting Australia Privacy Policy, a document which outlines our guarantee on your use of Advanced Hosting Australia products.
1. Advanced Hosting Australia uses and may disclose your personal information in order to:
i. Provide services to you;
ii. Research, develop, administer, protect and improve our services;
iii. Instigate debt collection; and
iv. Comply with legal compulsion such as a Court order.
2. Other than listed in Clause 1, Advanced Hosting Australia will not provide any information which you give to us to any other organisation or individual without your express permission.
3. As part of routine administration, Advanced Hosting Australia collects system status information such as login times and help desk records. These are not on-sold or disclosed to others except as required in paragraph 1.
4. All clients may request access to the personal details collected by Advanced Hosting Australia in relation to themselves and the use of the account owned by them. Advanced Hosting Australia wishes to ensure that such details are always correct and up-to-date, and will amend any inaccuracies or changes to details on request.
5. By law, Advanced Hosting Australia must retain some client details for a minimum of 5 years. However, Advanced Hosting Australia does not retain clients' personal information longer than is necessary for the purposes of compliance with the law and routine administration.
6. If Advanced Hosting Australia is ever sold to another organisation, the new owners must also comply with this privacy policy.
7. Advanced Hosting Australia keeps client information on controlled facilities which are secured against unauthorised access. Proof of identity will be required before information is released to any person, including the client.
8. Advanced Hosting Australia typically communicates with its clients by email. In exceptional circumstances, urgent notifications may also be sent out by email.
9. Advanced Hosting Australia is constantly improving and enhancing its services to clients, and may update this privacy policy from time to time. Any changes to the policy will be advised to clients by updating this page on the Advanced Hosting Australia web site.
10. If you have any queries or comments concerning the privacy policy, call Advanced Hosting Australia support on 03 97132551 or email support@advancedhosting.net.au
Dated the Ist day of October 2004.